P

Polis

Voter guide, aligned to your values

Legal

Terms of Service

TERMS OF SERVICE

Atelier SW LLC d/b/a Polis
Last Updated: April 18, 2026

Please read these Terms of Service (the “Terms”) carefully before using the Polis website, mobile application, and related services (collectively, the “Services”) operated by Atelier SW LLC, doing business as Polis (“Polis,” “we,” “us,” or “our”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Acceptance of Terms

By creating an account, accessing, or using the Services, you represent and warrant that:

  • you have the legal capacity to enter into these Terms;
  • you are not barred from using the Services under applicable law; and
  • you have read, understood, and agree to be bound by these Terms.

If you use the Services on behalf of an organization, you represent and warrant that you are authorized to bind that organization to these Terms, and “you” includes that organization.

2. Description of Services

Polis provides an AI-assisted ballot guide and civic information service that may generate personalized summaries, comparisons, and alignment assessments relating to candidates, ballot measures, and other election-related topics based on information you provide and information Polis gathers from third-party and public sources.

The Services may include, for example:

  • a values and issue-preference survey;
  • AI-generated summaries of candidates and ballot measures;
  • personalized alignment assessments based on your stated preferences;
  • access to source links and related materials;
  • one-time purchases of research access, ballot passes, credits, or similar usage-based features; and
  • free and paid features as described in the Services.

Polis is intended to provide civic information and research assistance. Polis does not endorse any candidate, political party, campaign, ballot measure, or policy position.

3. Accounts

3.1 Registration

You may use certain features of the Services without creating an account. To access certain features, you may be required to create an account and provide accurate, current, and complete information, including a valid email address.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must promptly notify us at contact@getpolis.vote if you believe your account has been accessed without authorization or otherwise compromised.

3.3 Account Termination by You

You may stop using the Services at any time. You may request deletion of your account as described in our Privacy Policy.

3.4 Suspension or Termination by Us

We may suspend or terminate your access to all or part of the Services at any time, with or without notice, if we reasonably believe:

  • you have violated these Terms;
  • you have used the Services in a fraudulent, abusive, unlawful, or harmful manner;
  • your use creates risk for Polis, other users, or third parties; or
  • suspension or termination is necessary to protect the integrity, security, or operation of the Services.

4. Purchases, Passes, Credits, and Payments

4.1 One-Time Purchases; Passes and Credits

Polis may offer paid features through one-time purchases, including ballot passes, research passes, credits, or other usage-based entitlements. The specific features, pricing, expiration rules, usage rules, and limitations applicable to any purchase will be described at the time of purchase or within the Services.

Unless we expressly state otherwise at the time of purchase:

  • purchases are for the limited access or usage rights described in the Services;
  • passes and credits have no cash value, are not redeemable for cash, are non-transferable, and are not property;
  • passes and credits may be consumed when used to unlock or generate content or features;
  • unused passes and credits may expire or be forfeited upon account deletion, prolonged inactivity, or discontinuation of the relevant feature, subject to applicable law.

4.2 Billing and Payment Processing

If you make a purchase, you authorize us and our third-party payment processors, including Stripe, to charge the payment method you provide for the applicable amount, plus any taxes and fees that may apply. All amounts are stated in U.S. dollars unless otherwise specified.

4.3 Refunds

Except as required by applicable law or expressly stated by us at the time of purchase, all purchases are final and non-refundable. We may, in our sole discretion, provide refunds, credits, or other adjustments in particular situations, but doing so in one instance does not obligate us to do so in the future.

4.4 Price Changes and Product Changes

We may change prices, available purchase options, features, or the scope of passes and credits at any time. Any such changes will apply prospectively unless otherwise stated.

5. User Conduct

You agree not to, and not to assist or permit others to:

  • use the Services for any unlawful purpose or in violation of any applicable law;
  • impersonate any person or entity or misrepresent your affiliation with any person or entity;
  • access or use the Services to build a competing product or service;
  • copy, scrape, crawl, harvest, download, or extract data from the Services by automated means without our prior written consent;
  • reverse engineer, decompile, disassemble, or otherwise attempt to derive source code, underlying models, prompts, or non-public components of the Services, except to the extent such restriction is prohibited by law;
  • interfere with or disrupt the integrity, security, or performance of the Services;
  • upload, transmit, or distribute malware, malicious code, spam, or harmful content;
  • attempt to gain unauthorized access to any account, system, or network;
  • use the Services in connection with any political campaign, PAC, coordinated political activity, or voter manipulation effort without our express written consent; or
  • use the Services in a way that could mislead voters about official election information, deadlines, or procedures.

6. Intellectual Property

6.1 Our Property

The Services, including their design, text, graphics, logos, software, technology, compilations, and other content and materials made available by Polis, are owned by or licensed to Atelier SW LLC and are protected by intellectual property and other applicable laws. Except for the limited rights expressly granted to you in these Terms, Polis reserves all rights, title, and interest in and to the Services.

6.2 Limited License to You

Subject to your compliance with these Terms, Polis grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial use.

6.3 Your Content

You may submit information, text, survey responses, preferences, feedback, and other content through the Services (“User Content”). As between you and Polis, you retain any rights you may have in your User Content.

You grant Polis a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, modify, transmit, and use your User Content as necessary to operate, provide, maintain, improve, and promote the Services, subject to the Privacy Policy and applicable law.

6.4 Feedback

If you provide ideas, comments, suggestions, or feedback about the Services, you grant Polis a worldwide, perpetual, irrevocable, royalty-free license to use and exploit that feedback for any lawful purpose without compensation or attribution to you.

7. AI-Generated Content; Election-Specific Disclaimer

The Services use artificial intelligence and automated systems to generate or assist in generating summaries, comparisons, recommendations, rankings, alignment assessments, and other content. You acknowledge and agree that:

  • AI-generated or AI-assisted content may contain errors, omissions, bias, or outdated information;
  • candidate positions, endorsements, ballot language, campaign materials, fundraising, and public information can change quickly;
  • the Services may rely on third-party sources and public materials that are incomplete, inaccurate, inconsistent, or no longer current;
  • any alignment score, match score, or recommendation-like output reflects Polis’s methodology and the inputs provided to the system, not an endorsement or guarantee;
  • Polis is not responsible for how you interpret or use content generated through the Services.

Polis is an informational tool only. It is not a substitute for your own judgment, independent research, or official election information. You should independently verify material facts before making voting or civic decisions, including:

  • election dates;
  • registration deadlines;
  • polling locations;
  • ballot text;
  • candidate qualifications;
  • filing status; and
  • official voting procedures.

For official election information, consult the relevant state or local election authority.

8. Third-Party Services, Data Sources, Analytics, and Advertising

The Services may incorporate, rely on, or link to third-party products, services, data sources, websites, software development kits, analytics providers, advertising technology providers, payment processors, authentication providers, hosting providers, database providers, and AI/model providers.

For example, Polis may use third parties for hosting, authentication, payments, analytics, advertising, measurement, fraud detection, and AI processing. We may also rely on third-party or public data sources relating to elections, candidates, campaign finance, or ballot materials.

We do not control, and are not responsible for, third-party services, content, policies, or practices. Your use of third-party services may be subject to their own terms, privacy policies, and practices.

9. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

WITHOUT LIMITING THE FOREGOING, POLIS DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, RELIABILITY, AVAILABILITY, SECURITY, AND THAT THE SERVICES WILL BE ERROR-FREE, UNINTERRUPTED, OR FREE OF HARMFUL COMPONENTS.

POLIS DOES NOT WARRANT THAT ANY CONTENT PROVIDED THROUGH THE SERVICES IS COMPLETE, CURRENT, ACCURATE, OR SUITABLE FOR YOUR PARTICULAR PURPOSE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ATELIER SW LLC, ITS AFFILIATES, AND ITS AND THEIR RESPECTIVE MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS, SERVICE PROVIDERS, AND PARTNERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF POLIS FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE GREATER OF:

  • THE AMOUNT YOU PAID TO POLIS IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR
  • ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

11. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Atelier SW LLC, its affiliates, and its and their respective members, managers, officers, employees, agents, contractors, licensors, and service providers from and against any claims, actions, demands, investigations, proceedings, damages, losses, liabilities, judgments, settlements, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  • your access to or use of the Services;
  • your User Content;
  • your violation of these Terms;
  • your violation of applicable law; or
  • your infringement or violation of any third-party rights.

12. Dispute Resolution; Arbitration; Class Action Waiver

Please read this section carefully. It affects your legal rights.

12.1 Informal Resolution First

Before filing a claim against Polis, you agree to try to resolve the dispute informally by sending a written notice to contact@getpolis.vote that includes your name, contact information, a description of the dispute, and the relief you seek. We will try to resolve the dispute informally by contacting you through email. If a dispute is not resolved within sixty (60) days after notice is received, either party may begin arbitration or, if permitted below, bring a claim in small claims court.

12.2 Agreement to Arbitrate

Except for the exclusions in Section 12.4, you and Polis agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or your relationship with Polis will be resolved by final and binding individual arbitration, rather than in court.

This arbitration agreement is intended to be broadly interpreted and includes, for example:

  • claims based in contract, tort, statute, fraud, misrepresentation, or any other legal theory;
  • claims that arose before these Terms or any prior version of these Terms;
  • claims relating to privacy, data use, advertising, billing, passes, credits, purchases, or content generated through the Services.

12.3 Arbitration Rules and Process

The arbitration will be administered by the American Arbitration Association (AAA) under its applicable Consumer Arbitration Rules then in effect, unless the parties agree otherwise. If AAA is unavailable or unwilling to administer the arbitration, the parties will confer in good faith to select an alternative administrator, and if they cannot agree, a court of competent jurisdiction may appoint one.

Arbitration may be conducted:

  • in the county where you reside;
  • in Delaware; or
  • by telephone, video conference, written submissions, or another remote means, if permitted by the applicable rules.

The arbitrator will have exclusive authority to resolve all threshold arbitrability issues, including the scope, enforceability, and formation of this arbitration agreement, except that a court of competent jurisdiction may determine the enforceability of the class action waiver in Section 12.5.

The arbitrator may award any relief available in court on an individual basis and must follow these Terms as a court would. The arbitrator’s decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.4 Exceptions

Nothing in this Section 12 prevents either party from:

  • bringing an individual action in small claims court, if the claim qualifies and remains in that court;
  • seeking temporary, preliminary, or injunctive relief in a court of competent jurisdiction to protect intellectual property, confidential information, or prevent unauthorized access, misuse, or abuse of the Services; or
  • reporting issues to governmental or regulatory authorities where permitted by law.

12.5 Class Action Waiver; No Representative Actions

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND POLIS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING.

Unless both you and Polis agree otherwise in writing:

  • no arbitration shall be joined with any other proceeding;
  • the arbitrator may not consolidate more than one person’s claims; and
  • the arbitrator may not preside over any form of class, collective, consolidated, or representative proceeding.

12.6 Jury Trial Waiver

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND POLIS WAIVE ANY RIGHT TO A JURY TRIAL IN ANY PROCEEDING ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES.

12.7 Opt-Out Right

You may opt out of this arbitration agreement by sending written notice to contact@getpolis.vote within thirty (30) days after you first agree to these Terms. Your notice must include your full name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out of arbitration will not affect any other provision of these Terms.

12.8 Severability

If any part of this Section 12 is found unenforceable as to a particular claim or remedy, that part shall be severed and the remainder of this Section 12 shall remain in effect to the fullest extent permitted by law. If Section 12.5 is found unenforceable as to any class, collective, consolidated, private attorney general, or representative claim, then such claim must be litigated in a court of competent jurisdiction and not in arbitration, and the remainder of the arbitration agreement shall be enforceable as to all other claims to the fullest extent permitted by law.

13. Governing Law

These Terms and any dispute arising out of or relating to these Terms or the Services will be governed by the laws of the State of Delaware, without regard to its conflict of laws rules, except to the extent preempted by federal law, including the Federal Arbitration Act.

14. Changes to the Services or Terms

We may modify the Services or these Terms at any time. If we make material changes to these Terms, we will provide notice by posting the updated Terms, updating the “Last Updated” date, or by other reasonable means. Your continued use of the Services after the updated Terms become effective constitutes your acceptance of the revised Terms.

15. Miscellaneous

These Terms, together with the Privacy Policy and any additional terms presented to you for specific features, constitute the entire agreement between you and Polis regarding the Services.

If any provision of these Terms is held unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.

Our failure to enforce any provision of these Terms is not a waiver of that provision or any other right.

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganization, or sale of assets.

16. Contact

If you have questions about these Terms, please contact:

Atelier SW LLC d/b/a Polis
Email: contact@getpolis.vote
Website: getpolis.vote